TERMS & CONDITIONS
Updated November 2025
Please read these Terms & Conditions carefully before booking your stay at Naughty by Nature, a Consensuality property. By placing a booking, paying a deposit, or entering the property, you agree to these Terms & Conditions in full.
1. Booking & Payment
1.1 Reservation Confirmation
A reservation is confirmed once payment is successfully processed and the guest receives an official confirmation email from Consensuality or InnStyle.
1.2 Payment Requirements
Full payment is required to secure the booking unless an alternative arrangement is explicitly offered in writing.
1.3 Minimum Age
All guests must be 21 years or older.
Strictly no children are permitted on the property.
2. Cancellation Policy
30–14 days before check-in: 50% refund
14–8 days before check-in: 25% refund
7 days or less before check-in: No refund
Refunds apply to accommodation only. Add-ons, catering, services, and experiences are non-refundable.
No-shows will be charged at 100% of the booking total.
3. Indemnity, Assumption of Risk & Liability Release
By booking and staying at Naughty by Nature, guests acknowledge that:
The property includes sensual furniture, erotic props, intimacy-focused spaces, bathing rituals, outdoor installations, and natural terrain.
The stay may involve physical, sensual, emotional, or experiential activities chosen voluntarily by the guests.
The property is located on a working macadamia nut farm, where farm staff and farm operations may be present.
3.1 Assumption of Risk
Guests voluntarily assume all risks associated with:
Use of intimacy furniture, props, tools, and playroom equipment
Use of the hot tub, bath, shower, or outdoor spaces
Movement around natural terrain, farm areas, and water bodies
Participation in the Canoe Access and Intimacy Treasure Hunt
Any chosen sensual, physical, or relationship-based exploration
3.2 Liability Release
Guests release and hold harmless Consensuality, its owners, staff, affiliates, and service partners from any liability for:
Injury or bodily harm
Emotional discomfort
Allergic reactions
Loss, theft, or damage to personal property
Accidents or incidents occurring in or around the property
Guests are responsible for using all facilities, furniture, and equipment safely and as intended.
4. Consent & Conduct
Consensuality is a consent-forward brand. By staying on the property, you agree that:
All physical and sensual interactions must be fully consensual.
Consent may be withdrawn at any time.
Guests must respect each other, the property, and the environment.
No illegal activities of any kind are permitted.
Any breach may result in removal from the property without refund.
5. House Rules
To maintain the safety, privacy, and luxury experience of all guests:
5.1 Visitors
No unregistered visitors allowed.
Additional guests may be permitted only with prior written approval.
Approved extra guests will be charged R3,750 per person per night.
Unauthorized guests will incur double-night charges per person.
5.2 Prohibited Items & Behaviors
No pets
No children
No parties or events
No smoking indoors
Indoor smoking results in a R3,500 fine
No tampering with furniture, props, safety equipment, or playroom items
No interfering with farm operations, farm staff, or macadamia trees
5.3 Driving & Road Safety
Maximum speed on the strawberry-road section: 30 km/h
Speeding fines start at R1,500
5.4 Property Care
Guests must:
Treat all facilities, furniture, linens, and installations with care
Follow provided safety guidelines
Report any damages immediately
5.5 Breakage Deposit
A refundable security deposit may be held.
Refunds are processed within 3–5 business days after inspection.
Any damage, loss, stains, or excessive cleaning may be charged against this deposit.
6. Amenities & Services
6.1 Self-Catering Kitchen
The cabin includes a fully equipped kitchen. All food must be stored and disposed of responsibly.
6.2 Air Conditioning
Quiet climate control is provided. Guests may not tamper with mechanical units.
6.3 Hot Tub & Bath
Guests must follow safety guidelines for water facilities.
6.4 Playroom
The intimate playroom includes high-end equipment and tools for consensual adult exploration.
Guests must follow instructions provided in the Playroom Workbook & Quick Guide.
6.5 Optional Add-Ons
Add-ons such as:
Private chef
Spa treatments
Add-on baskets
Experiences
Curated surprises
must be booked in advance and paid upfront.
7. Privacy & Security
7.1 Photography
No photography or videography of any person is allowed without express consent.
7.2 Property Privacy
Drones, external photographers, or any commercial recording are strictly prohibited unless approved.
7.3 Confidentiality
Consensuality respects the absolute privacy of all guests. We do not disclose personal information unless required by law.
8. Check-In & Check-Out
Check-in and check-out times are communicated via automated email.
Contactless check-in instructions and documents must be reviewed prior to arrival.
Guests must complete and return the signed indemnity form with copies of IDs before arrival.
Late departures may incur an additional fee.
9. Damage, Loss & Additional Charges
Charges may apply for:
Broken items
Missing items
Damaged linens or luxury fabrics
Excessive cleaning
Misuse of the hot tub
Unauthorized guests
Violating smoking restrictions
Tampering with installations or playroom equipment
All charges will be billed to the payment method on file.
10. Force Majeure
Consensuality is not liable for cancellations or service interruptions due to events outside our control, including but not limited to:
Extreme weather
Natural disasters
Infrastructure failure
Farm-related disruptions
Government regulations
Refunds in such cases are at the discretion of Consensuality.
11. Acceptance of Terms
By booking a stay at Naughty by Nature, guests acknowledge and agree to all policies, terms, and conditions listed on this page, the indemnity form, and all booking communications.
Updated November 2025
Final Sale Policy
Due to the intimate and personal nature of our products, all sales are final. For hygiene and safety, we do not accept returns or exchanges on opened or used items under any circumstances.
Eligible Returns
If you wish to return a product, it must meet all of the following requirements:
Packaging must be fully intact and unopened.
The item must be unused and in its original condition.
The product must be returned within 7 days of purchase.
Once the return is received and successfully inspected, a full refund will be issued within 48 hours.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of receipt.
Provide a clear photo of the issue, and we will arrange either:
A replacement at no additional cost, or
A full refund.
Contact
For any questions or assistance, email us at support@consensuality.com.
Access & Availability
Upon purchase, you receive access to the course content as outlined on the product page. All digital course materials are for personal use only and may not be shared, redistributed, or reproduced.
Non-Refundable
All course purchases are non-refundable. Once access has been granted, no cancellations, refunds, or exchanges will be issued.
Course Content
We reserve the right to update, modify, or improve course materials at any time. Any changes will not affect your access unless otherwise stated.
Technical Requirements
It is the customer’s responsibility to ensure they have the necessary internet connection, device compatibility, and software needed to view course content.
Intellectual Property
All videos, downloads, worksheets, modules, and resources remain the intellectual property of Consensuality. By purchasing, you agree not to copy, distribute, or teach the material as your own.
Support
For any course-related questions or technical issues, contact support@consensuality.com.
Purchase & Use Disclaimer
All sex furniture sold by Consensuality is intended for consensual adult use only. By purchasing, you acknowledge full responsibility for the safe and appropriate use of the product. Consensuality is not liable for injuries, misuse, or damage resulting from improper setup or use.
Final Sale Policy
Due to the intimate nature of our products, all sales are final. We do not accept returns or exchanges on opened, used, or assembled items.
Eligible Returns
If you wish to return your purchase, it must meet all of the following conditions:
Packaging is fully intact and unopened
Product is unused and unassembled
The item is returned within 7 days of purchase
After successful inspection, a full refund will be issued within 48 hours.
Assembly & Installation
Please follow all setup instructions carefully. Incorrect installation or unauthorized modifications void any responsibility or support from Consensuality.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of receipt with photo evidence. We will arrange a replacement or a full refund.
Care & Maintenance
Customers are responsible for ongoing care, cleaning, and maintenance to ensure safe use and product longevity.
Liability
By purchasing, you agree that Consensuality is not responsible for:
Personal injury resulting from improper or unsafe use
Damage caused by incorrect installation
Natural wear and tear
Use outside of intended purpose
Support
For any questions or concerns, please contact support@consensuality.com.